Privacy Policy
DRAFT — Pending Legal Review
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Last Updated: March 2026 · Effective Date: [DATE OF PUBLICATION]
Our Commitment to Your Privacy
At Hooded Products, we take privacy seriously — not as a legal formality, but as a reflection of what we actually believe. The men who use this platform share information about their bodies, their health, and their personal journeys. That trust is not for sale. We do not sell your data. We do not share it with advertisers. We collect only what is necessary to provide you with a genuinely useful service, and we protect it with care.
This Privacy Policy explains what information we collect, how we use it, who we share it with (and who we don't), and what rights you have over your own data.
Who We Are
Hooded Products, LLC (“Hooded,” “we,” “us,” or “our”) operates the website get-hooded.com and all associated platform features, including the educational course, Personalized Restoration Plan Generator, and store.
- Company address: [REGISTERED BUSINESS ADDRESS]
- Contact email: [hello@get-hooded.com]
- Data controller: Hooded Products, LLC
What Information We Collect
Information You Provide Directly
Account registration:
- Name or display name
- Email address
- Password (stored as a one-way hash — we cannot see your password)
- Profile avatar (optional)
- Language preference
Plan Generator inputs:
When you use the Personalized Restoration Plan Generator, you provide information including age, anatomical details, restoration goals, lifestyle factors, budget, and geographic region. This information is used solely to generate your personalized plan document. If you are logged in, your inputs are stored in your account so you can revisit and update your plan. If you are not logged in, your inputs are processed in memory only and are not stored after your plan is delivered.
Course activity:
Module completion records, quiz responses and scores, and progress milestones.
Purchases:
Order details, purchase history, and transaction records. Payment card information is processed directly by Stripe and is never stored on Hooded servers.
Communications:
Any messages you send us via email or contact forms.
Information Collected Automatically
Usage data:
We collect basic analytics data about how users interact with the platform — pages visited, features used, and general usage patterns. This data is used to improve the platform and is not used to build advertising profiles.
Device and connection data:
Standard technical information including browser type, operating system, and IP address. IP addresses are used for security purposes (rate limiting, fraud prevention) and are not retained beyond the session.
Cookies and similar technologies:
We use essential cookies to maintain your session and remember your preferences (such as language selection). We do not use advertising cookies or third-party tracking cookies.
How We Use Your Information
We use the information we collect for the following purposes, and no others:
| Purpose | Legal Basis |
|---|---|
| Providing and operating the platform | Contract performance |
| Storing and retrieving your restoration plan | Contract performance / Legitimate interest |
| Processing course access and purchases | Contract performance |
| Sending transactional emails (verification, password reset, purchase confirmation) | Contract performance |
| Sending the newsletter (if opted in) | Consent |
| Improving the platform through analytics | Legitimate interest |
| Security and fraud prevention | Legitimate interest / Legal obligation |
| Responding to support requests | Legitimate interest |
| Complying with legal obligations | Legal obligation |
We do not use your information for advertising, behavioral profiling, or sale to third parties — ever.
Information We Do Not Collect
We want to be explicit about what we do not collect:
- We do not collect or store payment card numbers (handled by Stripe)
- We do not collect precise geolocation data
- We do not use device fingerprinting
- We do not build advertising profiles
- We do not collect information about your activity on other websites
Who We Share Your Information With
We share your information only in the following limited circumstances:
Service providers: We use a small number of third-party services to operate the platform. These providers process data only on our instructions and are contractually prohibited from using your data for their own purposes.
| Provider | Purpose | Data Shared |
|---|---|---|
| Stripe | Payment processing | Name, email, purchase amount |
| Resend | Transactional email delivery | Name, email address |
| [Hosting provider] | Database and server hosting | All account data (stored on their infrastructure) |
| [Analytics provider] | Platform analytics | Anonymized usage data |
Legal requirements: We may disclose information if required to do so by law, court order, or governmental authority. We will notify you of such a requirement where legally permitted to do so.
Business transfers: If Hooded Products is acquired by or merged with another company, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.
We do not sell, rent, or trade your personal information to any third party.
Health-Adjacent Information
The Personalized Restoration Plan Generator and course progress tracking involve information that relates to your physical health and anatomy. While Hooded Products is not a healthcare provider, we treat all anatomical and restoration-related inputs with the same care we would apply to sensitive health data.
This information is:
- Used only to provide the service you requested
- Never shared with third parties for any purpose
- Stored with appropriate security measures
- Deleted when you delete your account
Data Retention
We retain your personal information for as long as your account is active. If you delete your account:
- Personal data (name, email, profile information) is deleted within 30 days
- Course progress and Generator plan data is deleted within 30 days
- Order records are retained for 7 years in anonymized form to comply with financial record-keeping requirements
- Backups may retain data for up to 90 days before being purged
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Access: You may request a copy of all personal information we hold about you.
Correction: You may request correction of inaccurate information. Most information can be corrected directly in your account settings.
Deletion: You may request deletion of your account and associated personal information. You may also delete your account directly from account settings.
Data portability: You may request your data in a machine-readable format.
Objection: You may object to certain processing of your data, including analytics.
Withdrawal of consent: Where processing is based on consent (such as the newsletter), you may withdraw consent at any time.
To exercise any of these rights, contact us at [privacy@get-hooded.com]. We will respond within 30 days.
Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:
- Encrypted data transmission (HTTPS/TLS)
- Hashed password storage (bcrypt, minimum 12 rounds)
- Database-level session management with revocation capability
- Access controls limiting which systems and personnel can access user data
No method of transmission or storage is 100% secure. If you believe your account has been compromised, contact us immediately at [security@get-hooded.com].
Children and Age Requirements
Hooded Products is intended for users aged 18 and older. We do not knowingly collect personal information from users under the age of 18 through the main platform. An age-appropriate version of the platform for younger users is in development and will be governed by a separate, age-appropriate privacy policy designed with the heightened protections applicable to minors.
Cookies
We use the following types of cookies:
Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and preference cookies that remember your language selection. These cannot be disabled without breaking core functionality.
Analytics cookies: Used to understand how the platform is used and to improve it.
You can manage cookie preferences in your browser settings. Disabling essential cookies will affect your ability to use the platform.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email (if you have an account) and by posting a notice on the platform. The “Last Updated” date at the top of this page reflects the most recent revision.
Your continued use of the platform after notification of changes constitutes acceptance of the updated policy.
Contact
Email: [privacy@get-hooded.com]
Mailing address: [REGISTERED ADDRESS]
Website: get-hooded.com